Questions to Ask Before Hiring a Web Design Firm

To make an ecommerce or professional website stand out from the sea of online competition, you’ll want to set off on the right foot with a clean, unique design. Whether you’re building a new website or redesigning your existing one, choosing a designer can be a daunting task because you’re not solely limited to local businesses. For example, those working in Toronto can not only look at professionals who specialise in web design Toronto but also consider working remotely with an agency based anywhere in the world. The following are a few important questions to ask as you narrow down your options.

What services do you provide?

The best web design companies will be able to handle all aspects of your project, from the planning stages right down the line to marketing. Ask potential designers if they offer web design, hosting, and marketing services. You can also ask if they have experience with search engine optimization and if they are able to provide copywriting services to make your website stand out with quality content. Strong web designers won’t rely on templates, but will instead create a fully unique design that is tailored to your website’s needs.

How are your services priced?

Find out if the company charges using a flat rate or hourly rate. At this time, you’ll want to ask how many team members will be working on your website and what the expected turnaround time for the project will be. It’s best to get a few quotes from different designers to get a feel for what’s average in your market. Website designers Montreal may charge very different rates from website designers based in New York.

Can I see your portfolio?

It’s vital to examine a designer’s past work to see what type of results they produce. To begin with, you’ll want to look at the web design firm’s website as this is the first indicator of their style. Most designers will include an online portfolio on their own website, but ask if you don’t see it.

How are your results measured?

Ultimately, a website is a marketing tool. A good web design company knows that they must do more than simply create a good-looking website; instead creating one that not only looks good but boosts the client’s value. Find out how they measure results, such as Google rankings and conversion rates.

Do you have references?

Even after seeing a portfolio, you should still ask for references. You don’t need contacts for the full client list, but you should be able to speak to one or two past clients to find out more about their experience with the web design team.

Do you offer on-going customer support?

There are varying levels of service that you can expect from a web design company. The best web designers will offer excellent customer service, explaining concepts to you and returning your e-mails or phone calls within a reasonable time frame.

Experience, pricing, location, and service standards are all important factors to consider. Taking the time to shop around can help you find the perfect fit for your next web design project.

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